At Flower Delivery Borehamwood, we are committed to delivering the very best in fresh, vibrant flowers to every doorstep in Borehamwood and the surrounding communities. As a trusted local florist, our reputation is built on quality and care. That’s why all of our bouquets are sourced daily and arranged by expert florists to ensure maximum freshness and longevity for households and businesses nearby.
We take strict measures to safeguard every arrangement during transit, ensuring your flowers arrive in perfect condition. However, on rare occasions, items may become damaged or wilted in transport. If you receive flowers that are not up to our usual high standard, please notify us within 24 hours of receipt. This policy helps us to act swiftly and keeps our fresh flowers guarantee meaningful for all customers in Borehamwood.
Your satisfaction is at the heart of everything we do. We guarantee that our fresh flowers will remain vibrant and healthy for a minimum of 5 days (subject to care advice provided with your order). Should you find your flowers wilting or deteriorating earlier than this window, please let us know with accompanying photos, so we can make things right. We value the trust placed in us by the Borehamwood community and strive to never let you down.
If your flowers arrive in an unsatisfactory condition, or deteriorate within our guaranteed freshness window, you will have the option of a full refund or a complimentary replacement bouquet delivered as quickly as possible. We understand the special nature of sending and receiving flowers, and want every occasion to feel memorable for the right reasons. Refunds are typically processed via your original payment method, and replacements are arranged at no extra cost once we have assessed the issue.
Your experience matters to us as your local Borehamwood florist. Should you wish to make a complaint about any aspect of our service, please contact us directly using the contact details provided on our website. To help us resolve your complaint promptly, please provide your order number, a description of the issue, and supporting photographs where relevant. Our dedicated team will acknowledge your complaint within one working day and aim to resolve most concerns within 3 working days. We appreciate open feedback and are always looking for ways to improve our service for Borehamwood’s residents and businesses.
We are proud to be part of the Borehamwood community, serving households, offices, and special events with care and reliability. When you choose us, you’re choosing a local team that supports your needs, stands by our Fresh Flower Guarantee, and is always here to help if things ever fall short. Thank you for trusting Flower Delivery Borehamwood—your satisfaction is our top priority.
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